Registered Users




I understand and agree that any spread bets are not traded on any exchange or MTF.

System Requirements
VC Financials
Financials
VC Financials
Benefits

24 hour Trading

Change of Address

UK Bank margins reduced to 10%

The FSA's ban on short selling in UK financial services companies expired on Friday 16 January 2009

New Much Lower Initial Margin Rates (IMR)
VC Financials

Contact Us

Please feel free to contact Victor Chandler Financials by any of the following methods:

Complaints Procedure

Victor Chandler Financials was established to provide our clients with an unrivalled Spread Betting service, whilst we ensure that all clients are treated fairly we do realize that at times a client may be dissatisfied and may wish to raise an official complaint with our firm. We have therefore detailed below our complaints procedure for such unfortunate circumstances:

Step 1
Contact Victor Chandler Financials with an attempt to find a resolution to your dispute, our contact details are complaints@victorchandlerfinancials.com

Step 2
If you feel that your dispute has not been recognized and wish to take the matter further, please write a formal letter of complaint to our Compliance Officer at Victor Chandler Financials, Suite 2/1-2, 3 Minster Court, London, EC3R 7DD, United Kingdom.

Please detail as much as possible for our Compliance Officer to carry out a full investigation. This should include your full name, address, account number, times of telephone calls and as much information as possible regarding your dispute.

Step 3
Should you feel dissatisfied with the formal response received from our Compliance Officer, you have the right to refer this matter to the Financial Ombudsman’s Service (FOS). FOS leaflets are available upon request They provide an independent service for settling disputes between businesses providing financial services and their customers.Their contact details are as follows:

Post:

Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London E14 9SR

Telephone:

Tel: 0845 080 1800
Switchboard: 020 7964 1000
International: +44 (0)20 7964 1000

Email:

complaint.info@financial-ombudsman.org.uk

Website:

www.financial-ombudsman.org.uk
Risk Warning: Spread trading is a margined product. It carries a high level of risk to your capital and as it is possible to lose more than your initial investment, it may not be suitable for all investors. Therefore, ensure you understand the risks involved and seek independent advice if necessary. Risk Disclosure Notice